Ken Blanchard

6.5.1939-

Important books for me:

The New One Minute Manager

Leading at a Higher Level: Blanchard on Leadership and Creating High Performing Organizations (3rd Edition)

Raving Fans: A Revolutionary Approach To Customer Service

More books:

The Heart of a Leader: Insights on the Art of Influence

The Secret: What Great Leaders Know and Do

Whale Done!: The Power of Positive Relationships

Gung Ho! Turn On the People in Any Organization

My insights:

Cheering each other on – stop focusing on problems and who is quilty.

Goals should be achievable but still challenging.

Have a meaning in your own work – find your own cathedral.

Other books etc. by Ken Blanchard:

Lead Like Jesus Repack

Legendary Service: The Key is to Care

Servant Leadership in Action: How You Can Achieve Great Relationships and Results

Helping People Win at Work: A Business Philosophy Called “Don’t Mark My Paper, Help Me Get an A”

The Mulligan: A Parable of Second Chances

Know Can Do!: Put Your Know-How into Action

The One Minute Manager Meets the Monkey

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